Android Gallery. Blank. Missing Items. No Please..

*updated 23 Aug 2016. My bad. I forgot about clear thumbnail caches.

It happens.

One fine day, you open up your Gallery and you will be shocked to find out:

  1. Damn! Where did my photos go to?
  2. Where are my videos?
  3. What the.. My screenshots!

In some cases, some appeared. The rest, the more suay ones will see a blank gallery.

Then again, here is the catch.

You opened up a file manager app (i.e. File Manager or File Commander), you still see your photos or videos there (usually inside Internal or SD Card, under DCIM folder), or if you are an organizer, your personally created folders and their contents are still intact.

So, what now?

Usually, the issues are with 2 main Android apps: Gallery and Media Storage apps.

I recommend if you have the time, do a backup immediately, either via cloud storage apps or a PC/laptop, before proceeding.

1. Go to Settings, open up Apps or Applications

2. You may need to scroll to the right or left, or select from a dropdown selection menu, and choose to view All Apps.
Now, we need to target the two problematic apps, and Clear Cache, Clear Data and Force Stop them.

So first, as above, look for Gallery and click it.

Hit Clear Cache, followed by Clear Data then Force Stop. Now, lets proceed with Media Storage app as well.

Look for Media Storage, click on it.

Again, hit Clear Cache, followed by Clear Data then Force Stop.

3 . Now, we need to clear old thumbnail caches. Use a File Manager app, and search in both Internal Memory and SD card if applicable, go into DCIM > .thumbnails folder, clear everything in it. Do the same if you see .aux folder, clear all the contents inside.

Once done, reboot your Android device.

Upon reboot, allow your device to boot up first, not opening anything within the first 2minutes after powering on.
Then, open up Gallery again, and give it time to update the lists/folders/media items.

Psst. Have you secured your Android devices? Read up here.


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